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Test Bank (Downloadable files) for Administrative Medical Assisting, 6th Edition By Q. Lindh ISBN-10: 130587501X, ISBN-13: 9781305875012

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Test Bank (Downloadable files) for Administrative Medical Assisting, 6th Edition By Wilburta (Billie) Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa, ISBN-10: 130587501X, ISBN-13: 9781305875012

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Test Bank (Downloadable files) for Administrative Medical Assisting, 6th Edition By Q. Lindh

TABLE OF CONTENTS

Section I: GENERAL PROCEDURES.
Unit 1: Introduction to Medical Assisting and Health Professions.
1. The Medical Assisting Profession.
2. Health Care Settings and the Health Care Team.
Unit 2: The Therapeutic Approach.
3. Coping Skills for the Medical Assistant.
4. Therapeutic Communication Skills.
6. The Therapeutic Approach to the Patient with a Life-Threatening Illness.
Unit 3: Responsible Medical Practice.
7. Legal Considerations.
8. Ethical Considerations.
9. Emergency Procedures and First Aid.
Section II: ADMINISTRATIVE PROCEDURES.
Unit 4: Integrated Administrative Procedures.
10. Computers in the Medical Clinic.
11. Telecommunications.
12. Patient Scheduling.
13. Medical Records Management.
14. Written Communications.
15. Medical Documents.
Unit 5: Managing Facility Finances.
16. Medical Insurance.
17. Medical Coding.
18. Daily Financial Practices.
19. Billing and Collections.
20. Accounting Practices.
Section III: PROFESSIONAL PROCEDURES.
Unit 6: Office and Human Resources Management.
21. The Medical Assistant as Clinic Manager.
22. The Medical Assistant as Human Resources Manager.
Unit 7: Entry into the Profession.
23. Preparing for Medical Assisting Credentials.
24. Employment Strategies.
Appendix A: Common Health Care Abbreviations and Symbols.
References
Glossary of Terms.
Index.